Please take note…
Please read carefully to familiarize your self with our procedures.


  • DEPOSIT
    A 50% Non-Refundable deposit is needed within two days from the date that you accepted the quote to confirm booking.
  • BALANCE PAYMENT
    – The Balance payment needs to be paid two weeks before the event date
    – No items will be delivered without the payment reflecting in our bank account.
    – Only EFT payments or cash will be accepted.
    – Please ad 5% if you deposit cash into our account.
    – If you make international payments please add any transfer fees to your payment.
  • CANCELLATION
    If any order is cancelled within 30 days or less of the event date the client will be liable for the full amount of the order.
  • REFUNDABLE DAMAGE DEPOSIT
    A refundable damage deposit is payable and will be refunded when goods are returned in the same condition in which you received it. Refunds are made within 7 days from which we receive your banking details after the event.
  • PRODUCT PRICES
    Product prices listed on our catalogue does not include delivery fees or VAT and will be added to your quote.
  • DELIVERY & COLLECTION
    – Normal delivery times are between 8:30am and 4:30pm from Monday to Friday. 
    – Weekend and after hours deliveries & collections can be arranged but an after hours surcharge will be added.
    – Delivery fee does not include setting up or placing furniture according to a floor pan.
    – We will deliver and drop off at one location and pick up again from one location.
    – Upperlevel or Lowerlevel deliveries involving stairs or lifts will be at an additional cost.
    – All deliveries will be done on the aggreed date, during working hours except if otherwise arranged. If you have a specific time frame then this can incur additional costs. Deliveries are scheduled accoridng to areas and will be done accordingly.
    – We reserve the right to modify the scheduled delivery or collection dates and times to accommodate our operational needs. However, any changes will always be made in advance and will occur prior to the event date. We will notify you of any adjustments as soon as possible to ensure minimal disruption.
  • PLACING & MOVING FURNITURE
    Placing and moving furniture according to a floor plan will incur extra costs and this has to be booked ahead of time.
  • ADDITIONAL DAYS
    If furniture is needed prior to the event date for setup, rehearsal dinners or any other reason, this needs to be indicated when making the booking. This might incure additional costs if we have to deliver one or more days prior to the specified event date.
  • OWNERSHIP
    All furniture and other items hired form MAKITI hire, remains the property of MAKITI hire, any lost or stolen or damaged items will be charged for at the full replacement cost and will be to the clients account.
  • CLIENT RESPOSIBILITY
    – All hired items will be in the care of the customer from delivery until collection and he/she will be responsible to take care of the furniture as aggreed to. The client will be liable for any damages that occurred during this time.
    – No furniture can be used on any wet surface or in any area that will allow for water damage. All items to be stored in a safe and dry place before and after the event. All items to be stored under cover over night to prevent any water damage.
  • MAKITI HIRE LIABILITY
    MAKITI hire or any director or personnel from MAKITI hire will not be held responsible or liable for any death or injury or damage to any property or person because of any item hired from MAKITI hire.